At Southwark College, we are an organisation committed to the highest standards of education, training and service standards, However, Southwark College understands that occasionally our learners, students, apprentices, parents, employers, clients or other direct or third-party stakeholders may wish to express their formal dissatisfaction with our services by making a complaint to the College.
We aim to resolve your concerns quickly and provide you with any support and guidance you may need. To submit your compliment or complaint, please complete the form below.
We want to get you on a course and working towards your career as soon as possible. But there are some things you need to know...
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Southwark College is closely monitoring all communications and guidance as it becomes available. This information is for students and staff and reflects updates from the World Health Organisation (WHO) and Public Health England (PHE). We are prepared to escalate our contingency arrangements in the event of change.
The government is monitoring the situation closely and will continue to work with the WHO and international community. For staff and students, it remains business as usual across our sites and our workplaces.
Please note that, at present, this advice refers only to arrivals from Wuhan, and not the remainder of China. If you have returned from Wuhan you should:
Call NHS 111 to inform them of your recent travel to the city. Students should also notify their GP.
Self-isolate for a total period of 14 days following arrival from Wuhan – avoiding contact with other people in the same way as you would in the case of ‘flu. You should do this whether or not you are experiencing any symptoms.