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Leisure & Travel Service Occupations N.e.c.

Workers in this unit group perform a variety of leisure and travel service occupations not elsewhere classified in MINOR GROUP 621: Leisure and Travel Services.

Tasks

  • Observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly
  • Receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers’ queries
  • Makes local arrangements at stopover points for food and accommodation
  • Responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers
  • Signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary
  • Completes way-bill at scheduled points on route and balances cash taken with tickets issued
  • Receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage
  • Makes announcements to passengers and deals with enquiries
  • Serves food and beverages to passengers.

Entry Requirements

There are no formal academic entry requirements. Spoken fluency in a foreign language is needed for some posts. NVQs/SVQs in travel services are available at Levels 2 and 3. Training is also received on-the-job.


What could I earn?

Salaries for this occupation tend to start at £22,000 per annum and can progress up to £26,000 per annum.

Is it in growth or decline?

There are currently 3,150 employed Leisure & Travel Service Occupations N.e.c. in the region.

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Coronavirus update

Southwark College is closely monitoring all communications and guidance as it becomes available. This information is for students and staff and reflects updates from the World Health Organisation (WHO) and Public Health England (PHE). We are prepared to escalate our contingency arrangements in the event of change.

The government is monitoring the situation closely and will continue to work with the WHO and international community. For staff and students, it remains business as usual across our sites and our workplaces.

Please note that, at present, this advice refers only to arrivals from Wuhan, and not the remainder of China. If you have returned from Wuhan you should:

General guidance for those planning visits to Wuhan or other destinations in China

The Foreign and Commonwealth Office (FCO) maintains updated travel advice for those planning a trip to Wuhan or other destinations in China. This is available at:

www.gov.uk/foreign-travel-advice/china

Note

This advice is derived from The Department of Health and Social Care will be publishing updated data on a daily basis at 2pm until further notice:

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public#situation-in-the-uk

Supplementary Q&A for individuals wishing to know more around how the UK is managing the risk:

https://publichealthmatters.blog.gov.uk/2020/01/23/wuhan-novel-coronavirus-what-you-need-to-know/