Course Advice

020 3757 4000

Careers

Back to Diploma in Education and Training (Level 4) Programme

Rail Travel Assistants

Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers.

Tasks

  • Examines and collects tickets at the ticket barrier of a railway station
  • Helps with passenger enquiries and makes announcements over a public address system at stations
  • Loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks
  • Assists passengers with special needs to board and leave trains
  • Attends to the safety, welfare and comfort of passengers on trains and manages train crew
  • Checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train
  • Inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.

Entry Requirements

There are no formal academic entry requirements, although entrants are required to take a medical examination and have normal colour vision. Training is provided off- and on-the-job. NVQs/SVQs in Rail Transport (Passenger) are available at Level 2.


What could I earn?

Salaries for this occupation tend to start at £31,000 per annum and can progress up to £39,000 per annum.

Is it in growth or decline?

There are currently 1,820 employed Rail Travel Assistants in the region.

Apply Now

Search for a course or your favourite subject, find more information and begin your application.

snapcode

Coronavirus update

Southwark College is closely monitoring all communications and guidance as it becomes available. This information is for students and staff and reflects updates from the World Health Organisation (WHO) and Public Health England (PHE). We are prepared to escalate our contingency arrangements in the event of change.

The government is monitoring the situation closely and will continue to work with the WHO and international community. For staff and students, it remains business as usual across our sites and our workplaces.

Please note that, at present, this advice refers only to arrivals from Wuhan, and not the remainder of China. If you have returned from Wuhan you should:

General guidance for those planning visits to Wuhan or other destinations in China

The Foreign and Commonwealth Office (FCO) maintains updated travel advice for those planning a trip to Wuhan or other destinations in China. This is available at:

www.gov.uk/foreign-travel-advice/china

Note

This advice is derived from The Department of Health and Social Care will be publishing updated data on a daily basis at 2pm until further notice:

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public#situation-in-the-uk

Supplementary Q&A for individuals wishing to know more around how the UK is managing the risk:

https://publichealthmatters.blog.gov.uk/2020/01/23/wuhan-novel-coronavirus-what-you-need-to-know/